📄 Terms & Conditions
1. Introduction
Welcome to Rezia Group. By accessing our website or using our services, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.
2. Services
Rezia Group provides IT and technology-related services including:
- Software Development
- Website Design & Development
- Mobile Application Development
- Networking & Server Solutions
- CCTV & Security Systems
- Digital Marketing Services
- Biometric Attendance Systems
- Fire Alarm & Safety Solutions
- PABX & IP Telephony Systems
All services are provided based on project agreement or contract.
3. Use of Website
You agree to use our website only for lawful purposes. You must not:
- Attempt to hack or damage the website
- Copy or misuse content without permission
- Submit false or misleading information
4. Project Terms
- All project requirements must be clearly provided before starting work
- Any changes during development may affect cost and delivery time
- Project delivery time depends on complexity and agreement
- Final delivery will be provided after full payment completion (as per agreement)
5. Payment Terms
- Payment terms will be agreed before starting any project
- Advance payment may be required
- Final delivery may be delayed if payment is incomplete
- All payments are non-refundable unless otherwise agreed
6. Intellectual Property
- All custom software and designs remain the property of Rezia Group until full payment is received
- After full payment, ownership may be transferred as per agreement
- Unauthorized copying or resale is strictly prohibited
7. Support & Maintenance
- Support is provided based on the selected package
- Free support period (if applicable) will be mentioned in the project agreement
- Additional maintenance may require extra charges
8. Limitation of Liability
Rezia Group is not responsible for:
- Data loss due to user error or third-party actions
- Website downtime caused by hosting providers
- Financial loss due to misuse of software or systems
9. Third-Party Services
We may integrate third-party tools or services. We are not responsible for their performance, policies, or updates.
10. Termination
We reserve the right to terminate services if:
- Terms are violated
- Fraudulent activity is detected
- Non-payment occurs
11. Changes to Terms
We may update these Terms & Conditions at any time. Updated versions will be posted on this page.
12. Contact Information
If you have any questions about these Terms, contact us:
- 📧 Email: info@reziagroup.com
- 📞 Phone: +8801973729665, +8801410729663-5
- 📍 Address: House #17, Block #E, South Banasree Main Road, Dhaka-1000